Patient Experience
Patient experience is an important concept in healthcare that reflects the attitudes, beliefs, and perceptions of patients towards their healthcare encounter. It encompasses the interactions between patients and healthcare providers, quality and access to healthcare services, and the overall environment of the healthcare facility. Patient experience has a direct impact on both patient engagement and health outcomes. Improving patient experience requires healthcare providers to listen to the perspectives of their patients, identify opportunities to improve their care, and act on those opportunities.
← Journal of Patient Care and Services